Turnitin respects your privacy and vigorously protects your personal information. We work hard to achieve extremely high levels of security through the use of SSL encryption, redundant servers, sophisticated firewalls, multiple data centers, and much more.
Turnitin complies with security standards of the US, EU and Switzerland.
Effective Date: February 20, 2016
We understand that privacy is a sensitive issue and we take the protection of your information seriously. This Privacy Pledge explains our online information practices and the choices you can make about the way your personal information is collected and used. This Pledge applies to all personal information collected or submitted on the Turnitin.com and TurnitinUK.com web site (the "Site").
Turnitin is an online service provided by Turnitin, LLC to secondary and higher education schools. For us to provide the level of service our customers and prospective customers expect, it is necessary for us to collect and store specific, private information from Site visitors and users of our service.
The TRUSTe Privacy Seal program covers the websites www.turnitin.com and turnitinuk.com. The TRUSTe Privacy Seal program does not cover behind the login of these sites and the information that may be collected through our mobile application. In order to view our relationship with TRUSTe please visit the validation page visible by clicking on the TRUSTe Seal. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact TRUSTe at https://feedback-form.truste.com/watchdog/request.
To make this Privacy Pledge easy to find, we make it available on our homepage and at every point where we request your personal information. Although this Site provides links to third-party web sites, these third parties are not covered by the Turnitin Privacy Pledge. Turnitin doesn’t assume any responsibility for the privacy or security of information you provide to any third party, whether through linked web sites or by any other means.
By using this Site, you agree that you have reviewed and understand our Usage Policy and this Privacy Pledge to your full satisfaction, that you accept and agree to our Usage Policy and this Privacy Pledge, and that Turnitin is permitted to use your personal information according to the clauses below.
1. Personal Information
The following personal information is collected: Name, email, phone, job title, school name, address, etc.
When you register to use our service, we request your personal information for these purposes:
- To verify your identity and determine your status to register in connection with your specific academic institution.
- To obtain your contact information so we can correctly administer your account.
- To inform you of changes in the functionality, auxiliary services, and promotions of the Turnitin service.
When you request a trial of our service, we request your personal information for these purposes:
- To inform you of changes in Turnitin's functionality, Turnitin's auxiliary services, and Turnitin's promotions.
- To request your evaluation and recommendations for the Turnitin service.
When anyone requests access to our paper submission web pages, we request personal information for these purposes:
- To identify the individual connected to any uploaded text.
- To provide receipt and confirmation of successful text uploads.
The type of information we request is connected to a specific purpose. For example, we collect personal contact information such as name, physical address, telephone number, and email address for a registered user in order to facilitate use of the Turnitin service and facilitate customer relations. In addition to the specific uses noted above, Turnitin also uses your personally identifiable information to process your requests and transactions.
We may also disclose your personal information as required by law, such as to comply with a subpoena, bankruptcy proceedings, or similar legal process when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. If Turnitin is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website, of any change in ownership, uses of your personal information, and choices you may have regarding your personal information. We may also disclose your personal information to any other third party with your prior consent.
Access to personal information by third parties will only occur via signed or electronic consent by registered users as stated in our registration agreement. This approval includes, but is not limited to, one registered user allowing Turnitin to provide his or her contact information to another registered user for document source analysis tracking. For example, if material uploaded to our database matches material from a later upload, contact information related to the former is given to the registered user associated with the latter upload for follow-up if the former specifically consents. As we continue to develop our business, we might sell or buy businesses or assets, or Turnitin might be acquired by another company. In any of these circumstances, personal information in our databases may be included among the transferred assets. You will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information. You may opt out of marketing communications here.
As is true of most web sites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you and to improve site functionality.
2. Tracking Technologies
We use Local Storage Objects (LSOs) such as HTML5 to store select preferences. Third parties with whom we partner to provide certain features on our site use LSOs such as HTML 5 and Flash to collect and store information. Various browsers offer their own management tools for removing HTML5 LSOs. To manage Flash LSOs please click here.
We do not serve ads on our site. We partner with a third party to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads on other sites, you may opt-out by clicking here (or if located in the European Union click here) Please note this does not opt you out of being served ads. You will continue to receive generic ads.
When you provide personal information to us, you will be able to choose whether we may disclose such information in a personally identifiable form to a third party or whether the information may be used in personally identifiable form for purposes different from the purposes for which it was originally collected or that you have subsequently authorized.
You will have the opportunity to opt-out of receiving communications from us when we first request your personal information. You can also opt out of receiving further communications by visiting our email preferences page. You can request removal of your personally identifiable information from our databases by contacting us as noted in Section 14 (Notices) below. To honor your request, we will need the exact information you want removed, and information sufficient for us to identify the type of communication you received from us.
4. Transfer to Unrelated Third Parties
Except in connection with the purposes for which it was originally collected, no personal information will be provided to a third party. If we transfer personal information to a third party that is acting as our agent, we will require that the third party agree to confidentiality requirements. We will share your personal information with third parties only in the ways that are described in this privacy pledge. We do not sell personal information to third parties.
5. Access or Change Your Personal Information
You can access, correct, amend, or delete the personal information that you have provided us at any time via this Site by following these steps:
- Log in to your account using your user name and password.
- Click the "user info" link on the navigation bar to open your user profile and view, correct, amend or delete personal information.
- Or by emailing our Customer Support or by contacting us by telephone or postal mail at the contact information listed below.
If you request access to your personal information from Turnitin, we will respond to your request within 30 days.
We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. We have physical, electronic, and procedural safeguards in place to protect your personal information, including the use of passwords to gain access to your personal information. To protect your privacy and security, you must keep your password confidential. However, even with such measures, no one is able to guarantee that unauthorized third parties will not be able to bypass these measures or otherwise capture information you provide over the Internet.
7. Data Integrity
We take reasonable steps to make sure that the personal information in our systems is relevant for its intended use, accurate, complete, and current. We retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. You may stop using the services at any time. You do not need to specifically inform Turnitin when you stop using the Services. You may delete your account at any time by logging in to your account or by sending us an email.
Turnitin will conduct periodic reviews of compliance to verify that this Privacy Pledge is accurate, comprehensive, prominently displayed, complete, implemented, and accessible. Any employee who violates this Privacy Pledge may be subject to disciplinary action.
9. Changes to this Policy
10. Social Media (Features) and Widgets
Our Web site includes Social Media Features, such as the Facebook Like button and Widgets, such as the Share This button or interactive mini-programs that run on our site. These Features may collect your IP address, record which pages you are visiting on our site, and set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy pledge of the company providing the specific Feature.
Our Web site offers publicly accessible blogs. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, email us. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why. You may also post a comment on our blog with the use of a third party application that may require you to register to post a comment. We do not have access or control of the information posted to the blog. You will need to contact or login into the third party application if you want the personal information that was posted to the comments section removed. To learn how the third party application uses your information, please review their privacy policies.
With your consent we may post your testimonial along with your name, title and school name. If you want your testimonial updated or removed please contact us.
13. Third Party Websites
Our Site includes links to other Web sites whose privacy practices may differ from ours. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any Web site you visit.
Please direct all inquiries regarding the Privacy Pledge as follows:
- Contact us by email at email@example.com.
- Specify the exact nature of your inquiry.
- Provide us with your contact information for follow-up response.
1111 Broadway, 3rd floor
Oakland, California 94607
Phone: +1 510-764-7600
Fax: +1 510-764-7612
THIS SITE AND RELATED SERVICES ARE PROVIDED SUBJECT TO THESE TERMS AND CONDITIONS. PLEASE READ THE FOLLOWING INFORMATION CAREFULLY. YOUR CONTINUED USE OF THIS SITE WILL INDICATE YOUR AGREEMENT TO BE BOUND BY THE TERMS AND CONDITIONS SET FORTH BELOW. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, PROMPTLY EXIT THIS SITE.
These Terms and Conditions of Use (the "Terms and Conditions") govern your use of the Turnitin.com web site provided by Turnitin, LLC, including without limitation use of all services, content, data, images, information and other materials posted on or available through this Site (collectively, the "Site"). These Terms and Conditions are in addition to any other agreement you may have with Turnitin, LLC., including any agreement governing your use or your organization's use of Turnitin' products or services (e.g., Turnitin Registration Agreement). In the event of a conflict between these Terms and Conditions and any such separate agreements, the separate agreements shall govern. Certain areas of the Site and use of data, content, or services made available through the Site may be subject to additional terms and conditions provided in connection with those areas or use of the data, content, or services.
Turnitin hereby grants you a nonexclusive license to use the Site solely for your personal, non-commercial use. As a condition of your use of this Site, you warrant to Turnitin that you will not use the Site for any purpose that is unlawful or prohibited by these Terms and Conditions. You may not reverse engineer, deconstruct, disassemble or decompile any software or technology underlying the Site or provided through the Site, except to the extent permitted by applicable law. If you breach any of these Terms and Conditions, your authorization to use this Site shall automatically terminate.
The contents of the Site may not be distributed, modified, reproduced, or used, in whole or in part, without the prior written consent of Turnitin, except that you may download content from the Site to any single computer, provided you keep intact all copyright, trademark, and other proprietary notices. Except as provided in these Terms and Conditions, any use of these materials on any other Web site or networked computer environment for any purpose is prohibited.
Copies of These Terms and Conditions; Updates: You may print a copy of these Terms and Conditions using the print button or feature in your browser. We suggest retaining a copy for your future reference. You should be aware, however, that we may revise these Terms and Conditions at any time, and by your continued use of the Site agree to be bound by future revisions. It is your responsibility to periodically visit the "Terms and Conditions" link on the Site to review the most current version of the Terms and Conditions. You may use your browser to print copies of any updated Terms and Conditions.
The Site is owned and operated by Turnitin, LLC (referred to as "Turnitin," "we," "us," or "our" herein). All services, content, data, information and other materials on or directly accessible from the Site are owned by Turnitin, its subsidiaries, affiliates, licensors and/or vendors. The Site is protected by United States and international copyright and trademark laws. Any rights not expressly granted by these Terms and Conditions or any other agreement with Turnitin are reserved by Turnitin and/or its vendors and licensors. Any copies that you make of material or other content provided through the Site must contain the same copyright and other proprietary notices that appear with the material or content.
To the extent you are a student submitting a paper for review in connection with a class you are taking, then we may only use the content of your paper for the purpose of performing our services for your educational provider and for future use as part of our database.
You may not frame or utilize framing techniques to use, surround or enclose any portion of the Site without Turnitin' express written consent.
This Site is controlled and operated by Turnitin from its offices within the State of California, United States of America. Turnitin makes no representation that materials in the Site are appropriate or available for use in other locations. Those who choose to access this Site from other locations do so on their own initiative and are responsible for compliance with local or national laws, if and to the extent local or national laws are applicable. Any software from this Site is further subject to United States export controls and, potentially, the import laws of your jurisdiction. No software from this Site may be downloaded or otherwise exported or re-exported to any person or entity on the U.S. Treasury Department's list of Specially Designated Nationals or the U.S. Commerce Department's Table of Denial Orders or otherwise prohibited by United States export control laws. By downloading or otherwise using Software from this Site in any manner whatsoever, you represent and warrant that you are not on any such list or located in, under the control of, or a national or resident of any such country. Any use of downloaded software by the U.S. Government, including but not limited to any Educational Institutions under its jurisdiction or under the corresponding States' jurisdiction, is subject to 'restricted rights' as that term is defined in FAR 52.227-19(c)(2) or DFAR 252.227.7013(c)(1) (if used in a defense related agency).
Turnitin, LLC and other names of Turnitin products and/or services including on the Site are the trademarks and service marks of Turnitin. Turnitin' trademarks and service marks may not be used in connection with any product or service that is not Turnitin', in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Turnitin. All other trademarks, service marks and logos used in this Site are the trademarks, service marks or logos of their respective owners. Turnitin does not make any claims to the marks of others which might appear on the Site. You gain no right to use any marks of Turnitin or any other entity by virtue of your use of this Site.
Your License to Us
Your Communications: Turnitin may, but is not obligated to, monitor or review any areas of the Site where user Communications may be made available, including, but not limited to, chat rooms, bulletin boards, and other user forums. Turnitin, however, will have no liability related to the content of any such Communications, whether or not arising under the laws of copyright, defamation, privacy, obscenity, or otherwise. Turnitin retains the right to remove, in its sole discretion, Communications that include any material deemed abusive, defamatory, obscene, or otherwise inappropriate.
Acceptable Use Policy
You may not transmit any material on or through the Site that (a) restricts any other user's enjoyment of the Site, (b) is unlawful, threatening, abusive, libelous, defamatory, pornographic, profane or otherwise offensive, (c) constitutes or encourages criminal conduct, gives rise to civil liability, or otherwise violates any law, (d) violates or infringes the rights of any third party including, without limitation, patent, copyright, trademark, privacy or any other proprietary right, (e) contains a virus or other harmful component, or (f) contains false or misleading indications of origin or statements of fact. Turnitin reserves the right at all times to disclose any information as necessary to satisfy any law, regulation, government request, court order, subpoena or other legal process, or to edit or remove any information, in whole or in part, that in Turnitin' sole discretion is objectionable, disruptive to the Site or in violation of these Terms and Conditions. Turnitin reserves the right to immediately suspend your access to the Site in the event of any violation of this provision.
External Hyperlinks from the Site
The Site contains hyperlinks to third party Web sites. External hyperlinks to or from the Site do not constitute any endorsement or recommendation by Turnitin of any third party or its Web site, products, resources or other information. An external hyperlink to a site does not imply that Turnitin is affiliated with or sponsors the third party's Web site. Turnitin is not responsible for any software, data or other information available from any third party Web site. You are solely responsible for complying with all terms and conditions of use for the third party sites. You acknowledge that Turnitin shall have no liability for any damage or loss arising from your access to, use of or reliance on any third party site, software, data, or other information.
Accuracy and Integrity of Information
Although Turnitin attempts to ensure the integrity and accuracy of the Site, it makes no guarantees whatsoever as to the correctness or accuracy of the Site. It is possible the Site may include typographical errors, inaccuracies or other errors, and that unauthorized additions, deletions and alterations could be made to the Site by third parties. In the event that an inaccuracy arises, please inform Turnitin so that it can be corrected. Information contained on the Site may be changed or updated without notice.
THE SITE AND ALL INFORMATION AND SERVICES AVAILABLE THROUGH THE SITE ARE PROVIDED "AS IS," WITH ALL FAULTS, AND "AS AVAILABLE". Turnitin DOES NOT WARRANT THAT THE SITE WILL MEET YOUR REQUIREMENTS, OR THAT ANY RESULTS OR COMPARISONS GENERATED BY THE SITE WILL BE COMPLETE OR ACCURATE. Turnitin DOES NOT WARRANT THAT ACCESS TO THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS IN THE SITE WILL BE CORRECTED. TO THE FULLEST EXTENT PERMISSIBLE BY LAW, Turnitin DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, NON-INFRINGEMENT, CONFORMITY TO ANY REPRESENTATION OR DESCRIPTION, MERCHANTABILITY, QUALITY OF INFORMATION, QUIET ENJOYMENT, AND FITNESS FOR A PARTICULAR PURPOSE.
Limitation of Liability
NEITHER Turnitin, NOR ITS LICENSORS OR SUPPLIERS, WILL BE LIABLE UNDER ANY THEORY FOR DAMAGES OF ANY KIND (INCLUDING WITHOUT LIMITATION DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY DAMAGES OR DAMAGES RESULTING FROM LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION) ARISING FROM THE YOUR USE OF THE SITE AND THE INFORMATION CONTAINED THEREIN, HOWEVER ARISING, EVEN IF Turnitin OR ITS REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS LIMITATION DOES NOT APPLY TO THE EXTENT IT IS PROHIBITED BY LAW.
YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE SITE, SITE-RELATED SERVICES, AND/OR HYPERLINKED WEB SITES IS TO STOP USING THE SITE AND/OR THOSE SERVICES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
You agree to indemnify and defend Turnitin from any claim (including attorneys fees and costs) arising from your (a) use of the Site, (b) violation of any third party right, or (c) breach of any of these Terms and Conditions. You agree to cooperate as reasonably required in the defense of any claim. Turnitin reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification under this section and, in any event, you agree not to settle any such matter without the prior written consent of Turnitin.
Procedure for Making Claims of Copyright Infringement
In accordance with the Digital Millennium Copyright Act (17 U.S.C. 512), Turnitin, LLC is registered with the United States Copyright Office as a Service Provider. Any notifications of claimed copyright infringement must be sent to our Copyright Agent:
1111 Broadway, 3rd Floor
Oakland, CA 94607
Turnitin respects the intellectual property of others, and we ask our users to do the same. If you believe that your work has been copied in a way that constitutes copyright infringement, please provide Turnitin' Copyright Agent the following information:
- An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
- A description of the copyrighted work that you claim has been infringed;
- A description of where the material that you claim is infringing is located on the Site;
- Your address, telephone number, and email address;
- A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
- A statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.
Except as provided below, these Terms and Conditions constitute the entire agreement between Turnitin and you pertaining to the subject matter hereof. The parties agree that any and all disputes, claims or controversies arising out of or relating to these Terms and Conditions that are not resolved by mutual agreement shall be submitted to final and binding arbitration before JAMS, or its successor, pursuant to the United States Arbitration Act, 9 U.S.C. Sec. 1 et seq.. The arbitration shall take place in Alameda County, California, unless the parties otherwise agree in writing. Within fourteen (14) days thereafter, the arbitrator shall arrive at a final decision, which shall be reduced to writing, signed by the arbitrator, and mailed to each of the parties and their legal counsel. All decisions of the arbitrator shall be final, binding and conclusive on the parties and shall constitute the only method of resolving disputes or matters subject to arbitration pursuant to this the United States Arbitration Act, 9 U.S.C. Sec. 1 et seq.. The arbitration shall take place in Alameda County, California, unless the parties otherwise agree in writing. Within fourteen (14) days thereafter, the arbitrator shall arrive at a final decision, which shall be reduced to writing, signed by the arbitrator, and mailed to each of the parties and their legal counsel. All decisions of the arbitrator shall be final, binding and conclusive on the parties and shall constitute the only method of resolving disputes or matters subject to arbitration pursuant to this Agreement; provided, however, nothing shall prohibit the parties from seeking injunctive relief and/or other equitable remedies in a court of competent jurisdiction. The arbitrator or a court of appropriate jurisdiction may issue a writ of execution to enforce the arbitrator's judgment. Judgment may be entered upon such a decision in accordance with applicable law in any court having jurisdiction thereof.
Turnitin agrees that students should own the copyright to their original work. A common misconception is that students relinquish their ownership rights when they submit papers to Turnitin. This simply isn’t true!
Students who submit papers to Turnitin retain the copyright to the work they created. A copy of submitted papers is retained in a Turnitin database archive to be compared with future submissions—a practice that helps protect and strengthen copyright ownership.
A U.S. District Court judge ruled that archiving student papers to assess originality of newly-submitted papers constitutes a fair use under the U.S. Copyright Act, provides “a substantial public benefit" and helps protect the papers from being exploited by others. Read the summary judgement.
The summary judgment was unanimously affirmed by a U.S. Court of Appeals. Read the published decision.
How does Turnitin protect my privacy?
Turnitin is committed to protecting the privacy and security of our users and their information. We maintain extremely high levels of privacy and security through the use of SSL encryption, redundant servers, sophisticated firewalls, multiple data centers, and privacy and security audits. With a security system that has never been breached and a student privacy pledge of the highest standards, instructors and students can use Turnitin with an unsurpassed level of confidence.
Who owns student papers once they are submitted to Turnitin?
Students retain the copyright of papers submitted to the Turnitin service. The Turnitin user agreement entitles Turnitin to use the works as part of the plagiarism prevention system under the principles of fair use. Turnitin's use of student papers under fair use was settled in a United States District Court of Law in 2007 and affirmed upon appeal in 2009.
Does Turnitin archive student work?
Turnitin archives student papers by default only for the purposes of textual comparison. Institutions may choose to not have their papers archived in the service.
The fair use defense codified in Section 107 of the Copyright Act has been recognized as an "equitable rule of reason." In considering whether a use is a fair use, courts often analyze whether the use is beneficial to society as a whole (as part of a determination of whether a use is transformative) and whether the user has "clean hands." The District Court and Fourth Circuit both held that the archiving of student works in the educational context is a fair use. In so holding, the courts did not find that Turnitin's use of student works was in any respect unethical.
How does Turnitin comply with privacy regulations of different countries?
As a US company with high standards for security and privacy, Turnitin is designed to comply with many of the data protection requirements of other countries, including informed consent, access rights of submitting students, and technical and organizational measures to maintain the integrity and confidentiality of personal data.
Am I bound to the Turnitin click-through agreement? What if I'm a minor?
Yes. The United States District Court for the Eastern District of Virginia found that the online click-through agreement on the Turnitin site is an enforceable agreement, even against minors. Parental consent or the consent of a guardian is required for a minor to set up an account with Turnitin and the agreement is therefore binding.
Can a teacher compel me to submit my paper to Turnitin if I attend private school? Public school?
Yes in both cases. If you attend a private school you have agreed to abide by the school's policies.
With respect to public school, as the United States District Court for the Eastern District of Virginia has recognized in rejecting four students' claim that they were improperly compelled to submit their papers to Turnitin or face a failing grade, "Schools have a right to decide how to monitor and address plagiarism in their schools and may employ companies like Turnitin to help do so."
Does Turnitin share information with 3rd party services?
Turnitin integrates with third-party services such at the Educational Testing Service and Language Weaver where student information may be shared in order to deliver a part of these services. While Turnitin does transfer information where necessary to perform the service, no personally identifiable information such as name, email or school is sent by Turnitin to third-party services.
Does Turnitin comply with FERPA (Family Educational Rights and Privacy Act)?
Yes. The Turnitin service is compliant with and helps institutions comply with FERPA, including:
- Turnitin expects and suggests that institutions comply with FERPA’s notice requirements regarding the use and disclosure of directory and non-directory education records so that students and parents are aware that the school may engage services like Turnitin.
- Institutions are free to inspect or audit our services to assure themselves that all information is used only for the purposes of assisting instructors.
- Data is kept secure at all times and are only used for purposes of assisting the instructor in assessing the assignment.
- Users may submit their paper using a pseudonym and in formats that contain little, if any, identifying metadata. This reduces our chance of collecting and processing personal data.
Does Turnitin comply with COPPA (Child Online Privacy Protection Act)?
Yes. The FTC has specifically stated that COPPA’s requirements do not apply to sites that contract with schools to offer online programs for the benefit of the schools and their students, and collect personal information only for these purposes. (FTC COPPA FAQ #55.) Thus, these services are not required to get prior verifiable parental consent before collecting or maintaining personal information. Turnitin’s services, which include originality checks and online grading, are offered pursuant to Turnitin’s contracts with school districts, and Turnitin does not collect personal information for other purposes. The FTC has said that in such circumstances, operators like Turnitin may presume that the school has authorized the collection of personal information based upon the school having obtained the parents’ consent. Schools often obtain parental consent via Acceptable Use Policies that they provide to students and parents. In addition, COPPA also allows, but does not require, schools to act as agents on behalf of parents and to provide consent for the online collection of a student’s personal information within the school context. (FTC COPPA FAQ #54.)
Who can I contact at Turnitin if I have privacy concerns?
We are always ready to answer any question or concerns you may have. Please write to us at firstname.lastname@example.org.